We're glad you're considering an appointment with Fai 'n' Fa! To ensure the best experience for all our clients, please take a moment to read the following:
1. Appointment Review & Confirmation
Your request will be reviewed by our Salon Front Desk during regular working hours. A team member will contact you to confirm your slot.
2. No Instant Guarantee
Kindly note that submitting an appointment request does not guarantee the slot. Only after confirmation from our team is your appointment considered booked.
3. Walk-Ins & Appointments Welcome
We follow a hybrid system – both walk-ins and appointments are welcomed. This helps us serve a wider range of clients.
4. Timely Arrival & Patience Appreciated
Please arrive on time for your confirmed slot. While we prioritize appointment clients, we also accommodate walk-ins, so a short wait may sometimes occur. We appreciate your patience and understanding.
5. Queue Priority for Appointments
Appointment clients are given priority in the walk-in queue. However, our stylists will not remain idle waiting for late arrivals, as they continue to serve ongoing clients.
6. Home Service Coverage & Charges
Our standard home service rates apply within a 5 KM radius of Kannur Town. For locations beyond this, extra charges may apply to cover travel and team availability.
7. Multi-Service Discounts
Booking multiple services or clients under one home visit? Great! Our team will assess possibilities for custom discounts, keeping your affordability and our travel/time costs in mind.